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Refund policy

Refund & Return Policy

At Tasarika, we strive to ensure that you are completely satisfied with your purchase. Please read our policy carefully before placing an order.

Returns

  • We accept returns on eligible products.
  • Customers are responsible for both-side shipping charges (return and replacement shipping).
  • The product must be returned in its original condition, unused, and with all packaging intact.

Refunds

  • Refunds will be processed only after we receive the returned product.
  • Once received, our team will inspect the product to ensure it meets return conditions.
  • After approval, the refund will be initiated after deducting applicable handling and formal charges.
  • Refunds will be processed to the original payment method within a reasonable time.

Replacement Policy

We offer replacements only in cases of damaged, defective, or incorrect items.

Mandatory Parcel Opening Video

To request a replacement, a continuous parcel opening video is mandatory.

The video must:

  • Clearly show the unopened package
  • Capture the entire unboxing process
  • Clearly display the product and the issue

⚠️ Requests without a valid parcel opening video will not be accepted.


Replacement Request Timeline

  • You must contact us within 1–2 days of receiving your order.
  • Requests made after this period may not be accepted.

To request a replacement, email us at:
📧 shoptasarika@gmail.com

Please include:

  • Order ID
  • Parcel opening video
  • Clear description of the issue

Replacement Processing

  • Once your request is reviewed and approved, we will arrange a replacement at the earliest possible time.
  • Replacement timelines may vary depending on product availability and location.

Important Notes

  • Items showing signs of use, damage caused by the customer, or missing packaging may not be eligible for return or replacement.
  • Tasarika reserves the right to approve or reject requests based on inspection and policy compliance.

If you have any questions, feel free to reach out to us at shoptasarika@gmail.com. We’re always happy to help! 💛


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