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Refund policy
Refund & Return Policy
At Tasarika, we strive to ensure that you are completely satisfied with your purchase. Please read our policy carefully before placing an order.
Returns
- We accept returns on eligible products.
- Customers are responsible for both-side shipping charges (return and replacement shipping).
- The product must be returned in its original condition, unused, and with all packaging intact.
Refunds
- Refunds will be processed only after we receive the returned product.
- Once received, our team will inspect the product to ensure it meets return conditions.
- After approval, the refund will be initiated after deducting applicable handling and formal charges.
- Refunds will be processed to the original payment method within a reasonable time.
Replacement Policy
We offer replacements only in cases of damaged, defective, or incorrect items.
Mandatory Parcel Opening Video
To request a replacement, a continuous parcel opening video is mandatory.
The video must:
- Clearly show the unopened package
- Capture the entire unboxing process
- Clearly display the product and the issue
⚠️ Requests without a valid parcel opening video will not be accepted.
Replacement Request Timeline
- You must contact us within 1–2 days of receiving your order.
- Requests made after this period may not be accepted.
To request a replacement, email us at:
📧 shoptasarika@gmail.com
Please include:
- Order ID
- Parcel opening video
- Clear description of the issue
Replacement Processing
- Once your request is reviewed and approved, we will arrange a replacement at the earliest possible time.
- Replacement timelines may vary depending on product availability and location.
Important Notes
- Items showing signs of use, damage caused by the customer, or missing packaging may not be eligible for return or replacement.
- Tasarika reserves the right to approve or reject requests based on inspection and policy compliance.
If you have any questions, feel free to reach out to us at shoptasarika@gmail.com. We’re always happy to help! 💛
If you want, I can also make a short version, legal-heavy version, or format it for Shopify/WooCommerce pages.